Terms and Conditions
TT campsite ‘Stadsbroek’
These conditions apply to all agreements for the use of tourist camping pitches at TT-camping Stadbroek.
Article 1: Definitions
In these conditions the following definitions apply:
1. holiday accommodation: tent, trailer tent, camper, touring caravan, etc.;
2. location: any placement option for a holiday accommodation to be specified in the agreement;
3. entrepreneur: the company (TT-camping Stadsbroek) that makes the place/site available;
4. holidaymaker: the person who enters into the agreement regarding the location with the entrepreneur;
5. tourist location: the holiday accommodation is placed on the location for a maximum of 1 week;
6. house rules: rules regarding the use of and stay on the site, the location and in the holiday accommodation.
Article 2: Contents of agreement
1. The entrepreneur makes the agreed place available to the holiday maker for recreational purposes, i.e. not for permanent residence, for the agreed period, with the right to place a holiday accommodation of the agreed type for the specified persons.
2. In the event of replacement, the holiday maker may only install a holiday accommodation of the same nature or type and virtually the same dimensions and appearance as agreed.
3. The agreement is concluded on the basis of the information, brochure(s) and/or other advertising material provided by the entrepreneur to the holidaymaker.
4. The entrepreneur may, without further explanation, refuse a request for a stay or reservation or terminate the agreement. The entrepreneur is entitled to terminate the agreement prematurely and unilaterally, whereby the total amount (or remaining part) will be refunded/paid to the holiday maker.
Article 3: Reliability and safety
1. The holiday maker ensures that the electricity, gas and water installation in the holiday accommodation he has installed meets the legally prescribed conditions and inspections. The entrepreneur has the right to check or have checked the soundness and safety of the existing electricity, gas and water installation in the holiday home of the holiday maker.
2. The entrepreneur only offers very limited power supplies for use by recreational users. This is not a right for the holidaymaker and is merely an additional benefit, as there is no power connection as standard. No claim can be made regarding the reliability of the (utility) supply. The entrepreneur is therefore NOT liable for disruptions and reserves the right to terminate the delivery without further explanation or obligation(s). The entrepreneur can at any time invoke force majeure or terminate the delivery as a result of malfunctions in the installation for which the holiday maker is responsible.
Article 4: Site, layout, maintenance and construction
1. The entrepreneur ensures that the recreation area is in a proper state of maintenance. The camping site consists of an asphalt main road with grass strips, which are provided by the entrepreneur with driving paths (= fire lanes), which can be recognized as clearly indicated lanes in the grass (5 meters wide). It is NOT permitted, partly by order of the fire brigade and the municipality, to place camping equipment or vehicles on these paths/firebreaks. There is not paving everywhere on the site, during rainfall (before or during your stay) the surface may lose its load-bearing capacity. The entrepreneur cannot be held liable for the poor condition of the paths and their carrying capacity, including due to force majeure.
2. The holiday maker or user is not permitted – except for normal maintenance – to dig, prune shrubs, install or remove fences or partitions on the site without the permission of the entrepreneur.
3. The entrepreneur shows the holidaymaker a place. The holidaymaker cannot claim a permanent place, not even through repeated (annual) use.
Article 5: Price and price change
1. The agreed price includes the costs of tourist tax and use of sanitary facilities, unless otherwise announced in advance. Use of electricity (connection) and placing a car/motorcycle near the tent are charged separately.
2. If, after the price has been determined, additional costs arise due to an increase in charges on the part of the entrepreneur as a result of a change in taxes, levies or other charges that also affect the holiday maker, these can be passed on to the holiday maker.
Article 6: Payment
1. The holidaymaker must make payments in Euros.
2. With an online reservation via the website www.ttcampingstadsbroek.nl, the reservation will be (automatically) approved after successful payment of the total amount via one of the payment methods offered. The holidaymaker will receive a confirmation of the reservation at the e-mail address he/she provided. The reservation receipt with reservation number (in combination with the associated name of the contact person) serves as admission to the site. The entrepreneur may ask to show ID for verification purposes.
3. If the holidaymaker chooses to report on site at the entrance of the campsite, without making a reservation, no claim can be made regarding the availability of a (camping) pitch. Payment must be made on site in euros. There is an ATM at the entrance for payment of camping cards. However, it may be out of use (e.g. overload of the 4G network). Make sure you have enough cash (payment of deposit is only possible in cash)!
Article 7: Cancellation
1. If the holidaymaker cancels the agreement before the commencement date, he is liable for fixed compensation.
2. in case of cancellation up to one month before the commencement date, 25% of the agreed price;
3. in case of cancellation up to three weeks before the commencement date, 50% of the agreed price;
4. In case of cancellation within two weeks before the start date, 100% of the agreed price.
Article 8: House rules
1. The holidaymaker, his group members, visitors and any users are obliged to comply with the rules of conduct set by the entrepreneur, including the rules regarding any required camping and accommodation documents and registration obligations.
2. The entrepreneur enables the holidaymaker to take note of the rules of conduct. Can be read on the website or viewed on site at the central reception at the entrance to the campsite.
3. If the conditions or rules do not provide for a situation, or if it is necessary to deviate from them, the entrepreneur will decide this and they will apply.
Article 9: Liability
1. The entrepreneur is not liable for theft, accidents or damage on his premises, unless these are the result of a shortcoming attributable to him or his staff.
2. The holiday maker is liable to the entrepreneur for damage caused by the actions or omissions of himself and/or his family members, his group members, or visitors admitted by him, insofar as it concerns damage caused to the holiday maker or can be attributed to them.
Article 10: Duration and expiry of the agreement
1. The agreement expires automatically after the agreed period has expired.
Article 11: Early termination by the holiday maker
1. If the holiday maker leaves prematurely, he still owes the full price for the agreed rate period. There will be no refunds.
Article 12: Interim termination by the entrepreneur and eviction in the event of non-performance
1. If the holiday maker, his family members, guests or visitors do not or do not properly comply with the obligations under the agreement, the conditions, the rules of conduct or government regulations despite prior warning, to such an extent that, according to the standards of reasonableness and fairness of the entrepreneur cannot be required to continue the agreement, the entrepreneur has the right to terminate the agreement with immediate effect. The holidaymaker must then vacate the site and leave the site as soon as possible. The warning can be omitted in very urgent cases.
2. If the holiday maker fails to vacate his place, the entrepreneur is entitled to do this at the holiday maker’s expense. The entrepreneur is not liable for damage resulting from or related to the removal of the holiday accommodation, unless the damage was caused by the fault of the entrepreneur or his staff. Any storage costs are for the holiday maker.
3. The holiday maker remains in principle obliged to pay the agreed rate.
Article 13: Eviction
1. When the agreement has ended, the holiday maker must remove his goods and resources from the site.
2. The holiday maker is liable for any damage caused by him during the evacuation.
3. If the holiday maker does not remove his goods/resources, the entrepreneur is entitled to vacate the place at the holiday maker’s expense. The entrepreneur is not liable for damage resulting from or related to the removal of the product. The product will be removed/destroyed or any storage costs will be borne by the holiday maker.
Article 14: Use by third parties
1. The holiday maker is not permitted to give the use of the holiday accommodation or the place under any name to persons other than the persons mentioned in the agreement, unless expressly agreed otherwise. The conditions under which the permitted use takes place will be arranged in advance by separate agreement.
Article 15: Collection costs
1. The extrajudicial costs reasonably incurred by the entrepreneur or the holidaymaker respectively will be borne by the holiday maker or the entrepreneur after a notice of default. If the total amount is not paid on time, the legally determined interest rate on the remaining part may be charged after written notice.
GDPR – General Personal Data Regulation
TT-Camping Stadsbroek is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
https://www.ttcampingstadbroek.nl
K.Brinksma is the Data Protection Officer of TT-Camping Stadsbroek. He/she can be reached via stadbroekttcamping@gmail.com
Personal data that we process:
TT-Camping Stadsbroek processes your personal data because you use our services and/or because you provide them to us yourself.
Below you will find an overview of the personal data we process:
– First and last name
– Address data
– Phone number
– E-mail address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Information about your activities on our website
– Bank account number
Special and/or sensitive personal data that we process:
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at stadbroekttcamping@gmail.com and we will delete this information.
For what purpose and on what basis do we process personal data:
TT-Camping Stadsbroek processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or advertising brochure
– To be able to call or email you if this is necessary to provide our services
– To inform you about changes to our services and products
– TT-Camping Stadsbroek also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision making:
TT-Camping Stadsbroek does not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a human being involved (for example an employee of TT-Camping Stadsbroek). TT-Camping Stadsbroek uses the following computer programs or systems: Excel / WordPress
How long we keep personal data:
TT-Camping Stadsbroek does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
Personal data > Retention period: 5 years > Reason: legal obligation and contact option
Address
Telephone
E-mail address
Bank account > Retention period: 1 year > Reason: possible refund or payments
Vehicle/camping equipment > Retention period: 1 year > Reason: Space required to secure a camping pitch
Other comments field
Sharing personal data with third parties:
TT-Camping Stadsbroek does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. TT-Camping Stadsbroek remains responsible for these processing operations.
Cookies, or similar techniques, that we use:
TT-Camping Stadsbroek only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.
View, adjust or delete data:
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by TT-Camping Stadsbroek and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to stadbroekttcamping@gmail.com.
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
TT-Camping Stadsbroek would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data:
TT-Camping Stadsbroek takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via stadbroekttcamping@gmail.com. TT-Camping Stadsbroek has taken the following measures to protect your personal data:
– Security software, such as a virus scanner and firewall.
– TLS (formerly SSL) We send your data via a secure internet connection. You can see this in the address bar ‘https’ and the padlock in the address bar.
– We use reliable payment services, namely Mollie / Paypal.
– Up-to-date computers with password encryption. Minimum number of computers as needed.
– Communication with the server software also takes place via SSL connection.